* I OFFER A 100% SATISFACTION GUARANTEE. If you don't like the animal that I sent you send it back for a full refund. This is not a business for me it's a hobby. I want everyone to be happy with their purchase.
* I ship during the week Monday-Thursday with the exception of holidays.
* I will do their best to sex your animal using my experience but I cannot guarantee the sex on any animal unless otherwise specified.
* I ship Fed-Ex priority overnight. E-mail me your zip code for shipping quotes.
* The buyer must be present to receive the package on the first delivery attempt or all guarantees are void.
* I am not responsible for carrier delays or mishandling resulting in DOA* animals.
* All animals have a live and healthy arrival guarantee. I offer an unheard of 30 day health guarantee
* If the animal(s) is dead or not visibly healthy upon arrival the customer must notify me of the deceased or unhealthy animal immediately upon receiving the animal(s). The arrival time will be determined by the tracking information Fed-Ex provides online of the delivery. If the first attempt of delivery is missed then all live and visibly health arrival guarantees are null and void.
* We reserve the right to refuse sale to any buyer, for any reason. Sorry, no sales to minors. Proof of age may be required at our discretion.
* I am not responsible for any veterinary expenses or costs incurred by the buyer for any animal. If you take any animal to a veterinarian, you do so entirely at your own expense.
* Photos and requests: The animals pictured on our web site will be the actual animal available. The photos do represent the species, and the health and quality of the animals I ship. I can send more pictures of any animal you are interested in by contacting me.
* Photos, descriptions and care sheets posted on my web site are the exclusive property of RARE REPTILES, and may not be used or reused without our specific, written permission.
* In accordance with FDA regulations, turtles and tortoises less than 4 inches listed on our my site are offered expressly for educational, scientific or export purposes only. They are not sold for use as pets.
* You can contact me either by phone (530-801-1631) or email ( tilesmith11@sbcglobal.net) If you have specific questions/requests, feel free to ask; I will respond accordingly. I can be reached any day from 9:00 AM – 8:00 PM.
* Please be aware of your own local wildlife laws and regulations. No shipments will be knowingly sent in violation of any state or federal laws. Please do not even ask.
* I will not buy illegally optioned animals. Please don't ask. I will ask for providence of the animals that are offered me.
*DOA = Dead on Arrival
